Jonathan FawkesMoore

Overview

A driver of team strengths and dedicated to the success story of my company & colleagues. Focused on improving process flows, learning new technologies and methods to increase productivity while managing efficiency gaps. Experienced in a wide range of business application needs from logistics to health information technology with experience in analysis, design, and agile product management.

Work Experience

1.1

Feb 2023 - March 2024

Technical Product Owner - Lithia & Driveway

• Restructured inherited ill-defined projects into a reliable and clarified Power BI roadmap reinforced with a successful incremental delivery cadence.
• Coached the team into a communicative and productively agile machine delivering 95% of Q2, 100% of Q3 AND Q4 commitments in addition to helping other teams complete their quarters.
• Fostered “difficult” stakeholders into thankful & trusting champions of our agile delivery process.
• Rallied the team with a fulfilling agile meeting cadence which allowed more focus for development hours.
• Tuned the team velocity from 41 to 83 points per sprint during my tenure with my team.

1.9

Feb 2021 - Jan 2023

Product Manager - Prognos Health

• Gathered market feedback through user interactions, focus groups, and by performing industry research to support future development.
• Interfaced and worked cross-functionally with other functional groups (Leadership, Sales, Field Services, Engineering, and Marketing) to ensure alignment of business needs.
• Coached a massive team overwhelmed by a multitude of differing value streams into a focused and harmonized group of teams resulting in a 25% increase in overall delivery of requested functionality.
• Identified & delivered essential enhancements to patient data search & analysis functionality.
• Streamlined existing complex sales process into simplified automated SalesForce retail solution for clients and Sales team.

2.9

March 2018 - Feb 2021

Product Manager - U.S. Census Bureau/CSOD

• Managed a successful product from design to delivery.
• Led several teams on the design and development of the first 2020 Census online recruiting application requiring an aggressive goal to assess over 4 million applicants in time to perform the population count during COVID.
• Formulated and adhered to an aggressive product strategy to ensure the delivery of a high-priority Government solution.
• Delivered technical responses to customer requests, including customer RFIs and RFQs and specification gap analyses.

2.7

Jun 2015 - Mar 2018

Business Consultant - Tribridge/DXC

• Managed project with three separate teams to successfully take a product from design to delivery in three months.
• Demonstrated end-to-end understanding of several solution requirements and stakeholder needs on a daily basis.

1.8

Aug 2013 - Jun 2015

Clinical Systems Analyst - FDOH/Montalbano & Associates

• Supported the development of Florida's statewide EHR system as well as trained the state's doctors and nurses to increase usage.
• Maintained the EHR user guide for the state of Florida and Verified a 6% rise in platform usage since my arrival.

0.3

Jan 2013 - May 2015

IT Support Internship - Tallahassee Memorial Hospital

• Provided software and hardware technical support for hospital staff while stationed within an on-premise call center.

Education / Certifications

Certification Product Owner/Product Manager

July 2023

SAFe Scaled Agile

Core Learning Systems Administration Specialist

Jan 2020

Cornerstone OnDemand

Certification Health Information Technology

May 2013

Florida State University

BSc Information Technology/English Literature

Jan 2011 - May 2013

Florida State University